Order Processing

We ship orders the day after we receive them — if you order on a Tuesday, we ship your items out Wednesday morning. Friday and weekend orders are shipped Monday morning. U.S. orders are shipped free. You may pay extra to upgrade your order to Priority or Express shipping. International orders of $100 and over are shipped free. If you order an item that is temporarily out of stock, we will backorder it and ship it as soon as the new stock arrives, usually in 4 to 6 weeks (it may be slightly more or less depending on the time of year). Your credit card or PayPal is charged at the time of checkout. Please provide a phone number if possible. We will only contact you if we have questions about your order. We do not sell or give out our customers’ contact information for any reason. If you have questions, please do not hesitate to contact us by email at info@colorsongyarn.com, or by phone at 541-929-2359 (9am to 2pm Pacific time, please). Thank you for visiting the addi Needle Shop! Colorsong Yarn c/o Twitchy Hands Creative, Inc. 211 S. 9th St. Philomath OR 97370 541-929-2359 info@addineedleshop.com